A. We understand that time zone differences can sometimes make it challenging to attend live lessons. However, at Moonlight Mandarin, we’ve got you covered! All of our students have full access to our online platform, which means you can still benefit from the course even if you can’t attend live sessions.

You’ll have access to lesson recordings, allowing you to catch up on missed classes at your convenience. Additionally, you can complete exercises and assignments in your own time and send them to us for review. Our dedicated teachers will provide valuable feedback on your speaking, vocabulary usage, grammar, and pronunciation, ensuring that you continue to progress even if you can’t join us in real-time.

We’re committed to helping you achieve your language learning goals, regardless of time zone constraints. So, rest assured that you’ll receive the support and resources you need to succeed in our courses!

A. We completely understand your desire to speak fluently in Chinese, and we’re here to help you achieve that goal! While our course isn’t exclusively a speaking course, it’s designed to provide you with a well-rounded foundation that’s crucial for effective communication.

In our course, we focus on building your vocabulary, teaching you grammar, and introducing you to essential expressions—all of which are fundamental elements for speaking fluently. Our prerecorded lessons are carefully crafted to enhance your language skills and prepare you for real-life conversations.

Moreover, on Thursdays and Fridays, we offer dedicated speaking lessons where we bring everything together. These sessions are designed to boost your speaking confidence, refine your pronunciation, and practice what you’ve learned in a supportive and interactive environment.
So, rest assured that while our course covers various aspects of language learning, we have a specific focus on helping you become a proficient and confident speaker of Chinese!

A. If you haven’t received a confirmation email from us, we apologize for any inconvenience. Here’s what you can do:
* Check Your Spam or Junk Folder: Sometimes, confirmation emails may end up in your spam or junk folder by mistake. Please take a moment to check these folders in your email account.
* Wait a Bit: Occasionally, it may take a short while for confirmation emails to arrive. Please allow some time for the email to be delivered to your inbox.
* Contact Us: If you’ve checked your spam folder and still haven’t received the confirmation email after a reasonable wait, please don’t hesitate to reach out to us at moonlightmandarin@gmail.com. Our team will be happy to assist you and ensure that you receive the necessary information.
We’re here to help and want to make sure you have all the details you need to get started with our courses.

A. We accept various payment methods, including credit/debit cards, PayPal, and bank transfers. You can find more details on our payment options during the checkout process.

A. The duration of each lesson or session may vary depending on the course and level. Typically, lessons range from 15 to 30 minutes.

A. Absolutely! We provide technical support to assist you with any issues you may encounter while using our online platform. You can contact our support team at moonlightmandarin@gmail.com for assistance.

A. All the materials for our courses are thoughtfully crafted by our experienced team. We incorporate essential vocabulary and grammar based on the HSK requirements for your level. However, our courses are uniquely structured according to our proprietary method and system, which has been designed to maximize your learning experience.
You can expect a variety of valuable learning materials, including engaging lesson presentations, practical worksheets, and full access to our user-friendly online learning platform. The specific materials provided will vary depending on the course you enroll in, ensuring that you have everything you need to succeed in your Chinese language journey.

A. Absolutely, we want you to be satisfied with your learning experience. You can request a refund within one week of enrolling in the course.If you have any questions or wish to initiate a refund, feel free to contact our customer support team, and we’ll be happy to assist you.